Update a supplier's prices

Prices move, and every recipe that uses a product moves with them. The easiest way to keep up is to let Chefy read each invoice as it arrives. You can also change a single product's price by hand when you need to.

Let suppliers email invoices straight to Chefy

Every venue has its own invoice address at @orders.chefy.com.au. Invoices sent there are picked up and processed without anyone uploading anything.

1. Open Procurement and find your venue's invoice email address.
2. If you want a friendlier address than the default, click it to change the part before @orders.chefy.com.au. Chefy warns you if you change it later, because suppliers already using the old one will need the new one.
3. Give the address to each supplier and ask them to send invoices there.

If a supplier will not email, upload the invoice yourself: Procurement → Upload Invoice, or the bulk upload button at the bottom of Products (see Upload an invoice). Uploaded invoices go through the same steps as emailed ones.

What Chefy does with each invoice

An invoice moves through Upload Invoice, Verify Invoice, Verify Line Items and Review Invoice. Chefy reads the supplier and the line items, then works out what each line is:

• A product you already have: Chefy compares the invoiced price with the product's current price and, if it has changed, proposes the update for you to confirm. Once confirmed, every recipe using that product reflects the new cost.
• A product you do not have yet: Chefy helps you verify the details and creates it, the same way the first invoice upload did.

Chefy also respects dates. If a batch of invoices is processed out of order, each price is applied from its invoice date, so the price history and the costs it feeds stay in the right sequence.

If you raise purchase orders in Chefy

When you order through Procurement, the invoice has a purchase order to match against. Chefy pairs the invoice with the order and with what you marked as received, including quantities and any problems noted at receiving, and reconciles the three so you can see whether you were invoiced for what was actually delivered. Raising and receiving orders is covered in Raise a supplier order.

Change one product's price by hand

1. Open Products and open the product.
2. Switch the view to Planning.
3. Change Pack Cost (or Order Amount, if the pack size changed). Cost / Unit updates as you type.
4. Submit the change from the banner above the details card. If you are a Venue Admin with No approval needed, it goes live immediately; otherwise it waits for approval, as described in Make a change safely.

Next steps

• Read a recipe's costing to see the effect of a price change